“We know more than we know we know.”

“We know more than we know we know.”

– Unknown

One of the coach’s most powerful tools is the open-ended question: you know, those questions that can’t be answered with a simple “yes” or “no”.

Who could have imagined that the six simple trigger words of who, what, when, where, why, and how could bring forth a level of knowledge and wisdom in others far deeper than we see on the surface?


Imagine yourself and others as an iceberg where what we know we know is only the observable part above the surface. (With icebergs, this is typically only one-eighth of the whole.)

Practice asking yourself and those around you more open-ended questions to discover how much more we actually know that lies below the surface.