Category Archives: Difference

“Give ‘em the Pickle.”

Posted on by

“Give ‘em the Pickle.”

-Bob Farrell, American motivational speaker

Bob Farrell, Author of "Give 'em the Pickle!"

Bob Farrell, Author of “Give ’em the Pickle!”

About a month ago, while traveling to a coaching conference, I received a pearl of advice from a flight attendant with whom I had shared The Quotable Coach daily blog.

She mentioned that the airline loves positive, affirming thinking, and that I should consider looking into today’s quote.

Turns out, “Give ‘em the pickle” is all about exemplary customer service and going the extra mile to create customer evangelists, and optimal loyalty. This is especially important given the almost unlimited choices people have as consumers.

EXERCISE:

Check out this short YouTube video. Ask and answer this question, for yourself and your organization: What represents that special, tasty pickle you can offer to more fully satisfy and delight your customers? What about those in your personal worlds?

“I have one life and one chance to make it count for something. … My faith demands that I do whatever I can, wherever I am, whenever I can, for as long as I can, with whatever I have, to try to make a difference.”

Posted on by

“I have one life and one chance to make it count for something. … My faith demands that I do whatever I can, wherever I am, whenever I can, for as long as I can, with whatever I have, to try to make a difference.”

– Jimmy Carter, 39th President

Jimmy Carter sums up a fundamental need (and value) that most people have. His life is a very strong example of fulfilling the need to contribute and to make a difference. Even at the age of 88, he still puts forth his best in support of a variety of causes that have great meaning and purpose.

Exercise:

Where are today’s opportunities for you to do whatever you can to make a difference in your world?

Given your health status and your capabilities, what are some of the longer-range goals that you will commit to, to make your life count and to leave a legacy of contribution?