“Repeat Back / Report Back”
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Effective communication is perhaps the number one priority for most companies or organizations. It is also a top priority in virtually all our personal worlds as well.
Consider all of the shortcomings and outright failures of communication you observe on a daily basis. In general, the problems are caused by misinterpretation, misconception, and the ever popular assumptions we all have.
When working with others, repeating back to them what you have heard and what you understand will enhance the communication and assure all parties are on the same page. Reporting back to one another allows you to modify plans and efforts along the way, to keep you from getting off track.
EXERCISE:
Where and with whom in your personal or professional worlds would practicing Repeat Back / Report Back improve your communications and overall effectiveness? Consider making this a habit by using this technique daily.