“Values are critical guides for making decisions. When in doubt, they cut through the fog like a beacon in the night.”

“Values are critical guides for making decisions. When in doubt, they cut through the fog like a beacon in the night.”

—Robert Townsend (attrib.)

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Image from Flickr by briant87

I am reading A Lapsed Anarchist’s Approach to Building a Great Business, by Ari Weinzweig. He is the co-owner of Zingerman’s, located near the University of Michigan’s campus in Ann Arbor.

This book contains a wide variety of essays that show how Zingerman’s became what Bo Burlingham from Inc magazine refers to as “the coolest small company in America.”

Townsend’s quote speaks to the very heart of what makes Zingerman’s, with now over 500 employees, a great place to eat and work.

Exercise:

Google Zingerman’s to do a bit of research into how their values guide their decisions and why they are famous for “the Zingerman experience.” You can even use their mail-order business at zingermancommunity.com to get a literal taste for yourself.

Is the juice worth the squeezing

“Is the juice worth squeezing?”

– folk Proverb

Image from webstaurantstore.com

When she was a child, my mother lived in an apartment above the fruit store her father managed. She would sometimes help him polish the apples and display the fruit as engagingly as possible to attract customers.

Have you ever bitten into a shiny apple, only to find out that what was inside was mushy? You would never use such apples for juice.

Exercise:

Look at your own life as a fruit basket of people and experiences. Where are you putting your efforts? Is the juice of your life worth the squeezing?

 

Follow Your Heart

“When at a conflict between mind and heart, always follow your heart.”

– Swami Vivekananda, Hindu monk

How do you make decisions? Do you come to them through logic, or check in with your gut? Do they make sense or do they feel right? Are you a head or heart decider?

Many people use both, and enjoy knowing that something is consistent with their core values as well as meeting the criteria of logic and critical thinking.

What if these two types of thinking are in conflict? How often have you been faced with such a conflict in your personal or professional life, and how successful have you been in making such decisions?

Exercise:

Where could increasing your emphasis on your heart’s decisions increase your success and satisfaction?