“You will not stop a steamroller by standing in front of it, but by letting it run out of steam.”
-Laurent Carrel, Messages from Melanie
Do you know someone who unleashes anger, judgement, frustration, and upset on you or others from time to time?
Once they’re on a roll, there seems no stopping them, but there is one technique that can take the steam out of them. Choose to demonstrate interest in them by listening even more fully to their issues and concerns.
Use well-structured open-ended questions and layering to gain a greater depth of understanding. With this technique, you will likely help them quickly run out of steam.
Where and with whom could you try this technique, to create more work-ability in this important relationship?