The greatest challenge you face

“The greatest challenge you face will probably not be the technical side of your job (your expertise), but rather interacting with other people.”

—Shirley Tayor, American author and Speaker

Photo from

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Over the years I have had the opportunity to work with a wide variety of clients. Here in southeast Michigan a sizable percentage of our economy is somewhat dependent on the automotive industry.

A fairly common assignment is to support the growth and development of up-and-coming leaders and managers. These assignments almost always include a focus on the softer skill of interpersonal communication, so important to producing greater results within and outside the organization.

It is for this reason than many experts in the fields of talent management, organizational development, and executive coaching insist that EQ (Emotional Intelligence) is at least as important as IQ and technical expertise.


Assess yourself and those you work with regarding the technical and soft skills necessary to work optimally. Consider training and/or coaching to support yourself and others to maximize these important attributes.