“If you don’t understand what makes people tick, they won’t tick.”
—Robert Swan — British explorer & the first person to walk to both Poles
Ever since I can remember I’ve been fascinated by how things work. I distinctly recall, as a child, taking apart a Baby Ben alarm clock to see what was inside that made it tick.
These days, I’m far more interested in what makes the people around me tick, to better discover how to improve my relationships, understand their motivations, and to help bring out their best through my coaching efforts.
Although there are multitudes of tools and assessments to help in this process, I’ve found the simple but often not easy work of collaborative conversations — where seeking to understand and be sincerely interested — works best.
How masterful are you in the art of dialogue and conversation? Where and with whom would greater skill and practice help you understand what make these people tick even better?