How We Rise

“We rise by lifting others.”

—Robert Ingersoll, 19th Century American Orator

Image from joinabrightfuture.com

Image from joinabrightfuture.com

As part of my Personal Excellence Training program, each of my clients works on the key skill of increasing their relationship mastery. Without question, progress in this area has enormous benefits, producing qualitative and quantifiable results.

Some of the communication tools are:

    • Taking a sincere and full interest in what others think and believe
    • Listening with your full attention and honoring the value others have to offer
    • Limiting our desire to speak and respond too quickly so that the other person can fully express themselves
    • Being open and receptive to the views and contributions of others

EXERCISE:

How can you use the techniques listed here, and those you know well, to lift other people up in your personal and professional worlds?  What benefit would you gain in doing so?

Make a New Decision

“Help someone make a new decision, based on new alternatives, and a new story.”

-Seth Godin, American author & entrepreneur

Image from sethgodin.com

Image from sethgodin.com

One of the few bloggers I read each day without fail is Seth Godin. He has been consistently blogging for over two decades, and has one of the highest readerships worldwide. Beyond his amazing dependability are his thought-provoking and brilliant perspectives on many ordinary things about life, success, and making a difference. Take a bit of coaching and check out his work at http://sethgodin.typepad.com/.

Today’s quote is perfect for this time of year, as we all resolve to be a better version of ourselves. Godin suggests that when we take on the role of coach, mentor, or advisor to others, we help them make new, powerful value-based decisions that come from the story they wish to tell next year at this time.

One wonderful by-product of playing this role for others is that it is almost impossible to not reap extraordinary benefits in your own life. Givers Gain.

EXERCISE:

Select at least one person from your personal and professional worlds to coach, mentor, or advice regarding their decision and the new stories they wish to tell next year.

If Criticism is Needed

“If criticism is needed, do it tactfully. Don’t use a sledgehammer when a fly swatter will do the job.”

-Ann Landers, Advice Columnist

image from www.blogging4jobs.com

image from www.blogging4jobs.com

Providing constructive feedback is the cornerstone of a healthy and productive coaching relationship. Criticism, or the more common term, “constructive criticism” can often have less than desirable and even destructive consequences.

A critical determinant to providing effective and optimal feedback is a trusting relationship in which both parties are focused and committed to the same objective.

EXERCISE:

How would a more tactful coaching approach be used in your world, to provide the valuable feedback you desire in supporting those around you toward enhanced performance and productivity?

Be There for Others

“Be there for others, but never leave yourself behind.”

-Dodinsky, New York Times bestselling author

QC #925

Some of the most frequent coaching assignments I engage in are focused on leadership development. The volume of resources on this subject is staggering, which points to the universal desire and need for this very important skill.

Much has been written in recent years about servant leadership, in which a high priority is placed on serving key stakeholders such as customers and of course, employees. Sometimes so much attention is placed on others that the leader can overlook or completely miss their own needs. Yet, they must attend to themselves if they are to serve others at the highest level.

EXERCISE:

In what way do you need to satisfy your own needs so that you can serve others in your personal and professionals lives?

Everyone you meet

“Everyone you meet is fighting a battle you know nothing about. Be kind. Always.”

-Wendy Mass, Author

Image from flickr by Jennifer

Image from flickr by Jennifer

One of the great honors of being a coach is the fact that people open up far more completely than in your typical daily discussions. It is not uncommon for clients to share some of their most difficult and challenging issues, because they realize a greater likelihood of progress is possible when they acknowledge their difficulties.

My experience of over 20 years and well over 1,000 clients points to the fact that virtually everyone has battles and burdens.

EXERCISE:

How would bringing greater kindness and compassion to your interactions today bring greater strength and capacities to those around you, who are fighting battles of which you are not aware?

Be a Zapper

“Be a Zapper, not a Sapper!”

—William Byham, Ph.D.

QC #922

Over my many years of coaching, I’ve found that the more simple an idea or behavior is, the more likely it is to be understood, applied, and habituated. When it comes to relationship development and creating empowering successful organizational cultures, today’s quote packs a ton of value in only six words.

The act of Zapping involves interaction with others in an energizing and positive manner. Examples are:

  • Being genuinely interested in others
  • Listening carefully and completely to what others are saying
  • Being open and receptive to the point of view of others
  • Looking for value in what others say and do
  • Saying Please and Thank You
  • Acknowledging the contribution of others

The act of Sapping involves the opposite behavior, in which others experience draining and energy-reducing interactions. Examples are:

  • Being judgmental and critical of others’ ideas and behaviors
  • Not listening to others, or ignoring them
  • Taking credit for others ideas or achievements
  • Interrupting, or not allowing others to express their views
  • Gossiping
  • Betrayal of confidences
  • Lying or being unethical

EXERCISE:

Create a Zapping/Sapping log book in which you can capture these daily energy boosters or drainers.

Request feedback from those around you. Work to increase your Zapping, and reduce your Sapping.

Consider picking up a copy of Zapp! The Lightning of Empowerment by William Byham, and consider sharing this resource with others in your communities.

Raise Your Words

“Raise your words not your voice. It is rain that grows flowers not thunder.”

-Rumi, 13th-century Persian poet, theologian, and Sufi mystic

Image from www.stuckindc.com

Image from www.stuckindc.com

A fundamental conversation I have with each new coaching client involves the qualities and characteristics of effective leaders.

The characteristics describing effective leaders include: visionary, passionate, inspiring, empowering, service-oriented, having integrity, and being approachable. The words these leaders use to speak about their views of a better future are like the rain to a flower. They help people and organizations grow.

Alternatively, we have all seen the “Thundering Taskmaster” types who repress and suppress those around them and often create environments of fear, intimidation, and retribution.

EXERCISE:

What can you do to be the kind of leader that attracts followers by raising your words rather than your voice?

A Little Help

“I get by with a little help from my friends.”

—Lennon & McCartney, co-founders of The Beatles

image from crwi.wordpress.com

image from crwi.wordpress.com

About a month ago, my wife Wendy and I had an opportunity to attend a Beatles tribute concert. As members of the Baby Boom Generation, it definitely took us on a trip down memory lane.

Of particular note were some of the quote-worthy lyrics by the Beatles, including today’s message. In a way, I think they were actually understating the extraordinary value provided by our most cherished and genuine friends.

EXERCISE:

How can you do far more than simply “get by” with a little help from your friends? In what ways can you return this gesture in kind?

ThanksGiving

“I am grateful for what I am and have. My Thanksgiving is perpetual.”

—Henry David Thoreau, American author, poet, and philosopher

QC #912Thanksgiving is a United States holiday celebrated every fourth Thursday of November since Abraham Lincoln proclaimed a national day of “thanks-giving and praise to our beneficent father who dwelt in the heavens,” in 1863.

Thoreau’s quote suggests a value 365 times that of this single November day, coaching us to embrace and express the gratitude and thanks we can experience and express on a daily basis.

EXERCISE:

In what ways can you be perpetually thankful to help yourself and others in your communities live a more full and richly rewarding life?

Make yourself worth knowing

“Don’t worry so much about knowing the right people. Just make yourself worth knowing.”

–Author Unknown

QC #910A number of years ago I read a book by Dr. Wayne Baker from the University of Michigan titled Achieving Success Through Social Capital. A key take-away from this well-researched book was that, without question, relationships are valuable.

We have all heard phrases such as, It’s not what you know, but who you know, that counts, pointing to the power of being connected to these centers of influence and super-connectors. One challenge with the advent of social media and the huge demands it puts on our time is that getting to know the “right people” can be difficult.

Today’s quote suggest that instead of the old push or pursuit strategy to meet these individuals, we instead work on ourselves to attract and pull people to us and the value they perceive we provide.

EXERCISE:

What one or two qualities or abilities could you more fully develop in yourself to make yourself an even more desirable person worth knowing?