“Give ‘em the Pickle.”

“Give ‘em the Pickle.”

-Bob Farrell, American motivational speaker

Bob Farrell, Author of "Give 'em the Pickle!"

Bob Farrell, Author of “Give ’em the Pickle!”

About a month ago, while traveling to a coaching conference, I received a pearl of advice from a flight attendant with whom I had shared The Quotable Coach daily blog.

She mentioned that the airline loves positive, affirming thinking, and that I should consider looking into today’s quote.

Turns out, “Give ‘em the pickle” is all about exemplary customer service and going the extra mile to create customer evangelists, and optimal loyalty. This is especially important given the almost unlimited choices people have as consumers.

EXERCISE:

Check out this short YouTube video. Ask and answer this question, for yourself and your organization: What represents that special, tasty pickle you can offer to more fully satisfy and delight your customers? What about those in your personal worlds?

You Cannot Master

“Though you can love what you do not master, you cannot master what you do not love.”

—Mokokoma Mokhonoana, South African Philosopher and Social Critic

Photo from makesafetyfun.com

Photo from makesafetyfun.com

Generally, the people who experience the greatest success and fulfillment in their professional lives demonstrated three key factors:

  1. They are enthusiastic and passionate about their work. Many would engage in whatever it is they do even if the monetary rewards were more modest.
  2. Because they love what they do, they commit massive amounts of time to the practice, and eventual mastery, of the skills involved.
  3. The final piece that accompanies this love and mastery is often the value ascribed to it by the meritocracy in which we live, and the rewards we often receive. How much is it worth in dollars and cents?

EXERCISE:

How and in what ways can doing more of what you love lead you toward a life of greater mastery and success? Consider reading one or more of these books, which speak in one form or another, to the spirit of today’s quote:

What to Do When it’s Your Turn by Seth Godin
Linchpin by Seth Godin
Happier  by Tal Ben-Shahar
The Happiness Project by Gretchen Ruben

You Can Do Anything

“You can do anything if you have enthusiasm. Enthusiasm is the yeast that makes your hope rise to the stars.”

—Henry Ford, American Industrialist

Photo from Flickr by Soren

Photo from Flickr by Soren

When I was in my late teens, I worked at the Country Club bakery/restaurant in Philadelphia. My first job was to wash pots and pans in the bakery. It wasn’t such a bad gig, since I got to eat a lot of sweet treats and good food from the restaurant.

I’ve always been motivated and driven, so it didn’t take me long to realize that being a baker was the “cool” job.  With that realization, washing the soiled pots and pans was not in my cards for long.

I made a deal with the bakers. If I could complete my dish washing duties quickly and completely, they would teach me how to bake.

The good news is that it worked, and one of my first duties as a baker’s apprentice was to make what we called water bagels. This meant putting the yeast-filled dough rings into a vat of boiling water to create the rapid rise that makes bagels so tasty and popular.

EXERCISE:

Summon your intense eagerness for an important task or job today. Allow this heated enthusiasm to help you achieve new heights in either your professional or personal worlds.

“Be enthusiastic as a leader. You can’t light a fire with a wet match.”

“Be enthusiastic as a leader. You can’t light a fire with a wet match.”

-Author Unknown

Photo from Flickr by Mark Tighe

Photo from Flickr by Mark Tighe

Take a moment to generate a list of great leaders you have seen and been inspired by over the course of your life.

Fundamental to all of these individuals is the passion of their beliefs and convictions – the enthusiasm that helps them ignite the flames within themselves and those they lead.

EXERCISE:

Give yourself a rating from 1 (a wet match) to 10 (a blazing bonfire of passion) for both your professional and personal worlds.

What can you do today to find the fuel that sparks your passions and enthusiastically brightens up your world, and that of others?

#116: “Most great men and women are not perfectly rounded in their personalities…”

“…but are instead people whose one driving enthusiasm is so great it makes their faults seem insignificant.”

– Charles A. Cerami, author

Many years ago, I read an article in a magazine entitled “Life Balance is Bunk!”

When I work with clients, many indicate that living a balanced life is one of their primary objectives. But if you study the world of personal and professional high achievement, you’ll find two things.

First, high achievers lead very imbalanced lives. Second, they are very happy and have actually chosen this imbalance at this point in their lives.

Exercise:

Rebalance your life by adding more of some things and reducing – or even stopping – certain other activities. If you do this exercise often, you will find that you too will have a somewhat unbalanced but happier life.

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